Order Information

100% No Risk Money Back Guarantee

We offer a full 6 month unconditional money back guarantee for all our survey software products. Simply return the product within the guarantee period and we will cancel your invoice or issue a full refund.

Ordering Options

You may place an order online, by phone, fax, or mail but, regardless of your preference, you will find it simplest to use our shopping cart. At the Checkout screen (after you have entered all necessary information) if you do not wish to order online, you will be able to print out your order and then use it for reference when you call or you may fax or mail in the printed order form. At anytime, you will be able to delete items that you added to the shopping cart, if you wish.

1.	Online Ordering. At the Checkout, after reviewing your order and the total cost including shipping, click on the submit button to send us your order. We use a secure server and all your information is safe. You will get a confirming e-mail. Most items ship within 24 hours and are delivered within one week.
2.	By Phone. At the Checkout screen (after you have entered all necessary information), print the order form and call us toll free at 888-725-9392 to place your order.
3.	By Fax. At the Checkout screen (after you have entered all necessary information), print the order form and fax it to 514-483-6660. You can include a purchase order if your company requires that you use one.
4.	By Mail. At the Checkout screen (after you have entered all necessary information), print the order form and mail it to: William Steinberg Consultants Inc. P.O. Box 1754 Champlain, NY 12919

Payment Options for Companies in the US or Canada

We are happy to invoice you Net 30. We also accept Visa and Master Card as well as pre-payment by check payable to William Steinberg Consultants Inc.

Payment Options for Overseas Companies and Individuals

We accept Visa and Master Card as well as pre-payment by check in US funds drawn on a US bank payable to William Steinberg Consultants Inc. If you would like to wire the funds, please e-mail us at info@NotJustSurveys.com for bank information.

Shipping Information

Most items ship within 24 hours and are delivered within one week. For Canada and the US shipping costs are $10 for orders up to $500, $16 for orders up to $1,000 and $21 for larger orders. If you would like faster service or if you are outside of Canada or the US, please call or e-mail us for shipping costs.