Testimonials

The best proof of the quality of our survey software is the fact that we offer a 6 month money back guarantee (most competitors offer 30 days) and have had only one return from a dissatisfied client even though we have thousands of users and have been in business for almost two decades.

However, we do regular surveys of our clients (as you should) so we can keep improving our software and customer support. If you like our software, don't thank us, thank the customers who tried it first and took the time to tell us how to do better.

With the permission of the following clients, we are happy to share some of their comments. Most are using Survey Tools for Windows but the Survey Genie is identical except for the differences noted in our Product Comparison Table.

Ease of Use

"With the first version of Survey Tools for Windows, I would have given it a 7 on a 10 point scale. I would give the current version a 10!."

Brian Gagan, Partner
Leadership Strategies, LLC

"I've been able to create and conduct my surveys every year without any problems."

Brenda Dooley, HR Director
United Way of the Midlands

"It is very user-friendly. The non-technical user can navigate the software quite easily, and it allows for a logical process in setting up and administering the survey."

Blake Cornelius, Senior Career Consultant and Assessment Specialist
The Burke Group

"The software has a very short learning curve, particularly when compared to other systems I evaluated."

Phil Devendorf, President
Professional Development Services, LLC

Product Features

"I like its flexibility. I can design my own demographics; create my own topics, questions, format. I can build a fully customized survey.

What I like best about the software is the graphing ability and the ability to store generations of data. My clients really appreciate the ability to have a visual historical comparison. It is one of the software's most compelling features. I also like the fact that I can graph topics as well as questions."

Carolee Colter
Community Consulting Group

"I did not do custom surveys previously. The fact that Survey Tools for Windows offers a database of questions was a big factor in moving me from fixed to custom surveys.

The integration is the best feature for me. Once the survey is created, it is easy to administer and report. Survey Tools for Windows has been a great addition to my business."

Phil Devendorf, President
Professional Development Services, LLC

"The charts are great!"

Kay Robinson, Director
RSM McGladrey

"The depth of the question database and the ease of compiling respondent data are two of the outstanding features."

"One of the best features for me is my ability to create the survey I want for our organization. I can modify the language of any question so that it is relevant to our company and better understood by our employees."

Brenda Dooley, HR Director
United Way of the Midlands

"The quantitative information and qualitative reports and graphics produced are very effective for the user in analyzing the data and for designing client reports. "

Blake Cornelius, Senior Career Consultant and Assessment Specialist
The Burke Group

Technical Support

"I was very happy with the response time and the help I received."

Brenda Dooley, HR Director
United Way of the Midlands

"Dr. Steinberg and Rod are right there for you. They will fix any problem, answer any question, even spend all the time necessary to walk you through the steps. They never talk down to you and are always helpful no matter what your previous computing skills."

"I have often needed support as I have done some large and complex surveys. Bill and Rod have always been quite helpful."

Phil Devendorf, President
Professional Development Services, LLC

"Technical support is SUPER - I always got a wonderful response from Bill!"

"The few times I have had to call on technical support, the response time was short, the knowledge of the software excellent, the analysis of the problem thorough, and the explanation of solutions appropriate for the non-technical user - concepts, options and solutions are explained in a simple, yet concise manner to ensure a quick resolution to any support issue."

Blake Cornelius, Senior Career Consultant and Assessment Specialist
The Burke Group

Comparison to Competitors

"I did an exhaustive search of the competition and none of the other products comes close to Survey Tools for Windows in terms of features, easy of use, or price."

"I compared Survey Tools for Windows to a fair number of other packages and I found it offered the best value."

Bill Slowter, President
The Solution Exchange

"We used other survey software before. In our opinion, Dr. Steinberg's software is the best out there due to its simplicity and user interface."

Brian Gagan, Partner
Leadership Strategies, LLC

"We have an in house survey but I don't use it - too expensive for my clients. Dr. Steinberg's software offers a much more affordable solution and it can be fully customized."

Kay Robinson, Director
RSM McGladrey

"I used another survey software package before and then I got Survey Tools for Windows; I immediately realized that this was the only way to do surveys."

Carolee Colter
Community Consulting Group

"We looked at other survey software and concluded that Survey Tools for Windows is the superior product."

Blake Cornelius, Senior Career Consultant and Assessment Specialist
The Burke Group